I purchased a chanel perfume from Wojooh, Marina Mall Abu Dhabi last week but could not get it gift wrapped due to time constraint. This afternoon, I went to Ibn Batuta Wojooh outlet and requested for the same perfume to be gift wrapped. I was asked to produce a receipt for the perfume which, I was not carrying with me. The staff simply refused to extend any courtesy and did not wrap the perfume box.
Thats customer service for you. !!!!